How to Complain About CAT Exam Grievances to IIMs: A Comprehensive Guide

Introduction

Exams like the CAT (Common Admission Test) are pivotal moments for aspirants seeking admission to prestigious institutes such as the Indian Institutes of Management (IIM). Occasionally, test-takers may face issues or grievances during or after the exam. This guide provides a step-by-step process to lodge a complaint with the relevant IIM. It ensures that your voice is heard and addressed efficiently.

1. Visit the Official CAT Website

The first step in complaining about grievances related to the CAT Common Admission Test is to visit the official CAT exam website. This website, typically managed by one or more IIMs, often contains a section dedicated to grievances or contact information. It is essential to ensure that the information is up-to-date and accurate before proceeding.

2. Locate Contact Information

Once on the website, search for the contact information section. This area usually includes various contact methods such as email addresses, phone numbers, and specific grievance redressal portals. These resources are critical for initiating the complaint process.

3. Prepare Your Complaint

Before submitting your complaint, prepare a comprehensive and clear document outlining your grievance. Make sure to include the following details:

Your CAT registration number The date and session of the CAT exam A detailed description of the issue Any supporting evidence such as screenshots, photos, or official documents

Having these details ready not only helps in making your complaint more effective but also ensures a quicker resolution.

4. Submit Your Complaint

Use the designated channels (email, online forms, etc.) to submit your complaint. Ensure that you provide all the requested information. This step is crucial for a speedy and efficient resolution.

5. Follow Up

After submitting your complaint, follow up through the same channel if you do not receive a response within a reasonable time frame. Persistence is key in ensuring that your grievance is addressed.

Alternative Channels

For additional visibility or if you need to reach out to the specific IIM that conducted your exam, consider using social media platforms where the IIMs have an official presence. However, it's important to note that this method may not be as official or efficient as the channels mentioned above.

Documentation

Keep a record of all communications related to your grievance. This documentation can be invaluable for future reference, especially if you need to escalate the issue further.

Deadlines and Specific Complaints

For typical CAT exam grievances, the window to complain usually ends on 9th December at 2 PM. If your grievance is related to specific questions that were missed, please reach out to the relevant contact email addresses: cathelpdesk@ or cat2017@ For more serious issues, such as disabilities or unmet requirements, direct your communication to Neeraj Dwivedi, the CAT convenor, whose email can be found on the IIM L website.

Note: If you are seeking to express personal grievances such as the difficulty of the exam, unfairness, or comparisons with other professions, consider focusing on personal growth and development. Engineering and other careers present unique challenges, but continuous learning and perseverance can lead to success.

Conclusion

By following these steps, you can effectively communicate your concerns and contribute to a fair and transparent grievance resolution process. Remember, perseverance and clear communication are key to a successful resolution.