How to Correct Inaccurate Property Information on Zillow

When property information on Zillow is inaccurate, it can lead to confusion and misinformation for potential buyers and renters. However, there are steps you can take to rectify this problem. This article will guide you through the process of correcting inaccurate property information on Zillow and address some common concerns.

Step-by-Step Guide to Correcting Accurate Property Information on Zillow

Here are the steps to ensure that your property information on Zillow is accurate:

1. Claim Your Home on Zillow

If you are the property owner, you can claim your home on Zillow to take control of your property listing. This involves creating an account and verifying your ownership. Here’s how you can do it:

Create a Zillow Account: Visit the Zillow website and sign up for an account. This will give you access to the tools needed to manage your property listing. Verify Your Ownership: Once you have an account, go through the verification process to prove that you are the property owner. This usually involves submitting proof of ownership, such as a property tax bill.

TIP: Verification can take some time, so be patient and ensure that all the necessary documents are accurate and easily accessible.

2. Edit Your Property Listing Directly

Once you have claimed your home, you can edit the property details directly. This allows you to update information such as the number of bedrooms, bathrooms, square footage, and any other relevant details. Here’s what you need to do:

Log in to Your Zillow Account: Access your account and navigate to the property listing you want to edit. Edit the Property Details: Look for the editing options, usually found at the bottom or side of the listing page. This should allow you to update all the necessary information.

TIP: Make sure to review all the information carefully to avoid any errors and ensure that the listing reflects the true condition and features of your property.

3. Contact Zillow Support for Assistance

Even if you cannot edit the listing yourself, or if the information is not related to your property, you can still seek help from Zillow’s customer support. They can assist in correcting inaccuracies and providing guidance on how to proceed:

Contact Support: Go to the Zillow website and navigate to the customer support section. You can typically find this in the footer of the website or through a chat box. Provide Details: When you contact support, provide them with detailed information about the inaccuracies you have found. Include any relevant documentation or evidence to support your claims.

TIP: Be prepared to explain the situation clearly and provide as much evidence as possible to accelerate the resolution process.

4. Report a Problem to Zillow

If the property is not listed, you can still report the inaccuracies. Here’s how to do it:

Identify the Problem: Carefully review the listed property and identify the specific inaccuracies. Ensure that the information provided is incorrect or misleading. Report the Issue: Look for the “Report a Problem” button on the Zillow listing page. Click on it to start the process of reporting the inaccuracies.

TIP: Be specific in your report and provide any relevant documentation to support your claim. This can help Zillow to rectify the issue more efficiently.

5. Ensure Local Property Records Are Correct

It’s important to ensure that local property records are also accurate, as Zillow relies on this data to display accurate property information:

Check Local Records: Verify that your local property records, such as tax records, are correct. ANY inaccuracies in these records can reflect inaccurately on Zillow. Update Records if Necessary: If you find any inaccuracies in your local records, contact the local government office responsible for property records to update them.

TIP: Regularly checking and updating your property records can help prevent inaccuracies from appearing on Zillow.

Conclusion

While it is possible to correct inaccurate property information on Zillow, the process may take some time and effort. By following these steps, you can ensure that your property listing is accurate and up-to-date, providing potential buyers and renters with reliable information.

Potential Challenges and Solutions

If the house is not listed: The homeowner can claim their home on Zillow and edit the listing themselves. To do this, they need to create an account, verify ownership, and then edit the property details through the Zillow platform.

If the house is listed but the listing agent is not updating the information: Contact the listing agent directly and ask them to update the listing. If they are unable to do so, submit a report to Zillow’s customer support for assistance.

If information is tied to a source like Core Logic: Ensure that your local property records are accurate, as Zillow may rely on official records for certain types of information. Addressing inaccuracies in your local records can help resolve issues on Zillow.

Tips for Maintaining Listing Accuracy

Here are a few additional tips to help you maintain the accuracy of your property listing on Zillow:

Regularly check and update your property details. Respond to any changes in your property’s features or condition promptly. Keep all relevant documentation organized and easily accessible. Monitor your property listing frequently to ensure it is up-to-date.