Telemedicine in OPD at AIIMS Raebareli: Enhancing Healthcare Access

Telemedicine has revolutionized healthcare delivery in the outpatient department (OPD) at All India Institute of Medical Sciences (AIIMS) Raebareli, allowing for both accessibility and adaptation in an era of technological advancement. As of my last update in August 2023, AIIMS Raebareli has been at the forefront of adopting telemedicine services, particularly in response to the challenges posed by the COVID-19 pandemic.

Introduction to Telemedicine at AIIMS Raebareli

AIIMS Raebareli has been actively utilizing telemedicine to enhance its outpatient department (OPD) services. This initiative aims to provide patients with easier access to healthcare while minimizing the need for in-person visits, making healthcare more convenient and efficient.

Key Aspects of Telemedicine at AIIMS Raebareli

Consultation Services

Patients can now schedule virtual consultations with specialists, making healthcare services more accessible, especially for those residing in remote areas. This feature ensures that even individuals in marginalized communities can receive expert medical advice without the need to travel long distances.

Follow-up Care

Telemedicine has facilitated follow-up appointments, allowing healthcare providers to monitor patients remotely. This not only saves patients the time and effort of travel but also allows for more frequent and convenient health assessments.

Digital Health Records

The integration of digital health records has streamlined the telemedicine process. This ensures that patient information is readily available during consultations, improving the accuracy and efficiency of healthcare delivery.

Training and Support

Staff at AIIMS Raebareli have undergone comprehensive training to effectively use telemedicine platforms. This has been essential in ensuring a smooth experience for both patients and healthcare providers, fostering a seamless transition to this new form of healthcare.

Achievements and Impact of Telemedicine at AIIMS Raebareli

Usage Statistics and Data

A notable statistic is that over 10,000 people have utilized the online OPD consultation services at AIIMS Raebareli. These consultations are primarily conducted through phone calls, WhatsApp, and the Swasthya app, which is a custom telemedicine platform developed by AIIMS Raebareli. This indicates a high level of satisfaction and trust from the local community, even when faced with the presence of well-known hospitals like VKGU Lucknow, KGMC RML, and SGPGI.

Further, when all OPDs in the nation were asked to close, the central government established its own portal to provide teleconsultation services in April. Comparing the statistics, we see that AIIMS Raebareli has been relatively ahead in terms of consultation rates. For instance, AIIMS Raebareli handled thousands of cases through its telemedicine portal, demonstrating its effectiveness and the trust placed in its services.

Initially, AIIMS Raebareli faced criticism for having a smaller OPD with fewer departments. However, as technology and healthcare needs evolve, more departments are being added, and the patient inflow is expected to increase significantly in the future.

Conclusion

The success of telemedicine at AIIMS Raebareli is a testament to the importance of adapting to modern healthcare practices. By leveraging technology, AIIMS Raebareli has not only improved patient access to healthcare but has also set a benchmark for other healthcare institutions to follow.