The Best Websites for Waiter Training Courses: Effective Online Learning for Hospitality Professionals

As the hospitality industry continues to grow, the demand for well-trained and professional waitstaff is becoming more pressing. Whether you are a beginner eager to enter the field or a seasoned professional looking to enhance your skills, there are several reputable websites that offer a variety of waiter training courses. Here are some top options that cater to different needs and preferences.

Top Websites for Waiter Training Courses

Udemy

Udemy is a platform that offers a wide range of courses on waiter training, customer service, and restaurant management. These courses are rated by users, allowing you to choose the best-fit program. With courses varying in duration and content, Udemy provides a flexible learning experience tailored to your needs.

Coursera

Coursera partners with universities to offer courses related to hospitality management. These courses often include modules on serving and customer service skills. The platform is ideal for those looking to gain in-depth knowledge and even earn a certificate upon completion.

Skillshare

Skillshare is a subscription-based platform that features courses on restaurant service, bartending, and customer interaction. It's a great option for professionals who want to diversify their skills and stay updated with the latest trends in the industry.

ServSafe

ServSafe is primarily focused on food safety and sanitation but also offers valuable training for waitstaff that includes customer service and hospitality management. Their courses are recognized by many states and establishments, making them a reliable choice for those who want to ensure compliance and enhance their professional skills.

American Hotel and Lodging Educational Institute (AHLEI)

AHLEI offers a range of training programs in hospitality, including courses specifically for front-of-house staff. This comprehensive training is grounded in practical experience and best practices, making it ideal for those who want to excel in the field.

Considerations When Selecting a Course

When selecting a course, consider factors such as:

Course Content and Quality: Look for courses that cover all aspects of waiter training, from basic customer service skills to more advanced management techniques. Duration and Flexibility: Choose a course that fits your schedule and learning pace. Some websites offer flexible learning options such as self-paced courses. Certification Upon Completion: Ensure that the course offers certification, which can be beneficial for career advancement and job applications.

Onboarding into the hospitality industry can be challenging, especially when faced with the reality of limited training time and resources. In my years as a waiter, I witnessed how the lack of training led to increased pressure on managers and staff, creating a vicious cycle of inefficiencies. To address this issue, I started Restaurant Wings, an online training platform that offers comprehensive and engaging courses.

Our training is all online, and we have ensured that it is not merely a superficial or cheesy training program. By subscribing to Restaurant Wings, you can try our courses for one month for free. After the free trial, it only costs $45 per month for the entire restaurant. This fee provides access to all our online resources and training materials, giving you and your team the tools needed to excel in the field.

Our platform is designed with the modern hospitality professional in mind, offering a personalized and effective learning experience. With Restaurant Wings, you can expect:

Comprehensive course content covering all aspects of waitstaff training Self-paced learning, allowing you to fit training into your schedule Interactive modules and practical exercises to enhance learning Dedicated support from our team to address any questions or concerns

Investing in your team's training is a critical step towards building a successful, efficient, and professional restaurant. With the right training, you can transform your waitstaff from average to exceptional, enhancing customer experience and ultimately boosting your restaurant's reputation and success.