The Nicest Thing a Manager Can Do: Acts of Kindness in the Workplace

Asking the most mundane questions can lead to heartwarming stories that highlight the kindness of a manager. In my previous experience, I encountered a bare minimum of kindness deserved, that overcame the brunt of a challenging time.

I once worked in payroll processing, but my role was expanded when I was promoted to a consultant at the same company. The new position came with a significant salary increase, but I found myself grappling with financial woes. My future wife was an underpaid trainee lawyer, battling the financial burdens of buying a house. Unforeseen costs piled up, and the stress was overwhelming.

A Tribute to a Thoughtful Manager

One day, my manager approached me privately, asking about the source of my distress. Without hesitation, she listened intently and assured me that the problem was in her hands. Before I could offer her any assistance, she returned to inform me of a surprise: she had arranged for me to work overtime with the support team after hours to clear their backlog. This simple act helped me earn extra income, which was crucial for my situation. Her willingness to help without making a public scene and her avoidance of unnecessary pressure left a deep impression on me.

Similarly, I recall an article that caught my attention, titled 'Superintendent charged with using her sons insurance to help sick student but shell keep her job'. This story is a remarkable example of a manager stepping into the shoes of an employee to help.

Setting a Positive Example

Great managers can make all the difference in the lives of their subordinates. They demonstrate a rare combination of sincerity, trust, and genuine concern. Here are some of the nicest things I have witnessed from managers:

1. Trust and Honesty

Managers who trust their team members foster a positive work environment. When managers appreciate their employees' efforts and provide genuine feedback, it instills confidence in the workforce. Such managers always look out for suggestions and constructive feedback, creating a culture of transparency.

2. Workplace Freedom

Managers who give their team the freedom to work effectively are true leaders. By delegating tasks and allowing freedom, they empower employees to take ownership of their projects. This not only improves productivity but also fosters a sense of responsibility among the team.

3. Engaged Listening

Managers who listen to their employees' ideas and concerns are more likely to resolve issues promptly. Regular check-ins and open-door policies encourage employees to voice their opinions and feel valued.

4. Knowledge and Support

Managers who possess a deep understanding of their employees' roles and tasks can provide invaluable support when needed. A manager who knows the ropes and can offer guidance is a source of comfort and reassurance for the team.

5. Leading by Example

The best managers lead by example. They demonstrate the values they promote and set a standard that their employees aim to achieve. When managers display integrity, dedication, and positivity, their teams are more likely to follow suit.

Contrasting Negative Managerial Behavior

Unfortunately, not all managers possess the same positive qualities. There are instances where managers create a hostile work environment by lacking trust and honesty. Public scolding and bossiness can damage team morale and hinder productivity. Such behavior not only fails to address the root of the issue but also creates a culture of fear and distrust.

Personal example is always the best example. Positive actions can have a ripple effect, fostering a culture of kindness and support within the team. If every manager practiced this, the workplace would become a happier, more productive place for everyone.

Thank you for sharing your insights, and I hope this article can inspire more managers to lead with grace and kindness.