Virtual Onboarding Experience at Infosys During the COVID-19 Pandemic
As the world navigated the unprecedented challenges posed by the COVID-19 pandemic, organizations worldwide had to adapt quickly to remote work and onboarding processes. Infosys, a global leader in consulting, technology, and next-generation services, implemented a new virtual onboarding program for its lateral hires. In this article, we delve into the experience of a recent onboarding batch and explore how Infosys successfully managed to onboard new employees remotely.
Infosys' Onboarding Process During the Pandemic
Infosys, a long-standing advocate of digital transformation, recognized the significance of a seamless onboarding process for new hires. In response to the changing landscape, Infosys initiated a new online onboarding program, specifically designed for lateral hires. This initiative aimed to ensure that even in a remote work environment, new employees would feel welcomed and integrated into the company culture.
My Onboarding Experience
My journey with Infosys began on April 21st, but due to unforeseen circumstances, my date of engagement (DOJ) was postponed to May 4th for a virtual onboarding process. This adjustment was common among new hires during this period, as companies adapted to the new normal, prioritizing thorough onboarding processes that adhered to safety and efficacy standards.
A Digital Experience
The virtual onboarding process was a two-day affair conducted via WebEx, an industry-standard video conferencing platform. It was designed to introduce new employees to the company, its culture, processes, and to facilitate the necessary technical setups. Here are some key aspects of my experience:
Virtual Induction: A series of workshops, presentations, and team introductions were conducted to familiarize new hires with Infosys's policies, products, and services. Technical Setup: Despite challenges, Infosys ensured that all new hires had the necessary resources and tools to start their work efficiently. This included access to various software, tools, and communication channels. Engagement and Interaction: Regular check-ins and interactive sessions were held to ensure new hires felt connected to their team and the broader organization.A Special Batch: 27th April
On April 27th, another group was onboarded through a similar virtual process. There were 45 new joiners in my session, and the experience was overwhelmingly positive. The combination of structured content and real-time interaction made the onboarding process both informative and engaging.
Key Takeaways
The virtual onboarding experience at Infosys has several noteworthy points:
Proactive HR Support: Throughout the onboarding process, HR provided ample support, ensuring that new hires were well-prepared and equipped for their roles. Comprehensive Training: The program was meticulously designed to cover all essential aspects of the job, from technical skills to soft skills. Flexibility and Adaptability: Despite initial challenges, Infosys demonstrated remarkable flexibility in adapting its processes to the remote environment.Conclusion
In summary, the virtual onboarding experience at Infosys during the pandemic was both innovative and successful. It not only ensured that new hires were fully integrated into the company culture and processes but also demonstrated the company's commitment to providing a positive and supportive onboarding experience, even in challenging times.
Related Keywords
virtual onboarding, Infosys, remote hire
Additional Resources
For further reading on virtual onboarding and employee integration in the digital age, you may refer to the following resources:
The Infosys Integration Program 7 Best Practices for Virtual Onboarding The Harvard Business Review Guide to Remote Onboarding