What to Do If Your University Doesn’t Receive a Secondary Verification Email from WES After Two Weeks?

When applying for university, you might encounter various issues, one of which could be receiving a secondary verification email from the World Education Services (WES). WES is a globally recognized authority in foreign credential evaluation. If your university has not yet received a secondary verification email from WES after more than two weeks, this can be a cause for concern. Here’s what you should do to resolve the issue.

Understanding the Verification Process

The verification process is an essential step in ensuring that the documents you provided to the university are legitimate and accurate. This process typically involves compiling all relevant documents—such as your academic transcripts, degree certificates, and other supporting documents—which are then sent to WES for evaluation. WES will process these documents and send a verification report to your university.

Checking the Status of Your Verification Report

Most importantly, contact WES directly to check the status of your application. Here are a few steps you need to take:

Pick up the phone and call WES or visit their official website to check the status of your report. Alternatively, you can use the live chat or email support features available on their website.

Since the process can take several weeks, it is crucial to stay proactive and follow up regularly. WES is known for its efficient service, but delays do occur occasionally.

Contacting Your University

If after contacting WES, your university still hasn't received the verification report, inform your admission office immediately. Transparency with your university is crucial during this process:

Send an email or make a phone call to your admission officer to notify them that you have already reached out to WES and are following up on the status. Provide any reference numbers or contact details you have to help them expedite the process.

Providing Supplemental Documentation

There might be instances where additional documents are required to complete the verification process. Ensure you have all the necessary documents handy and follow the instructions provided by WES:

Do not hesitate to upload any additional documents requested by WES. If you need assistance in collecting or translating documents, consider reaching out to a professional service that can help you with this.

Additionally, if you find that you lack certain documents, such as an official transcript, you might need to acquire them specifically. Some universities may have specific requirements for transcripts or certificates, and these should be met as soon as possible.

Monitoring and Rechecking

Once you have completed all the necessary steps and provided all the required documents, continue to monitor the status of your WES verification report:

Regularly check the WES website or use their client portal to see if there have been any updates. Keep in close contact with your university’s admission office to ensure they are also aware of the status of your application.

This proactive approach will help you manage your application process more effectively and resolve any delays in the verification process.

Conclusion

Remember, the key to a smooth and efficient verification process is prompt communication and preparedness. By staying in touch with both WES and your university, you can address any issues in a timely manner. If you have any further concerns, contact WES directly, and do not hesitate to reach out to your university’s admission office for support.

Keywords: WES, Secondary Verification, University Admissions, Verification Email, Supplemental Documentation